Terms and Conditions of Sale

General terms and conditions of sale 2023 *

1. Confirmation of stay

For all reservations, a credit card number is requested as a guarantee, the written agreement accompanied by our general sales conditions is also required.
From 3 nights and/or 3 rooms, reservations are considered firm only when accompanied by adeposit of 50% of the total amount of the stay, during the whole year.

2. Cancellation or no-show at the hotel

Up to 7 days prior to the scheduled arrival date, cancellation is free of charge.

If the cancellation occurs between 7 days and 2 days before the scheduled arrival date, the cancellation fee is 50%.
In case of no-show at the hotel or cancellation the day before or on the same day, the customer agrees to be debited the full amount of the initial stay on his credit card left as a guarantee.
In case of early departure, the customer agrees to be debited the full amount of the initial stay on his credit card left as a guarantee.

These provisions also apply to a combined package of treatments, catering and accommodation.
For gift vouchers issued by the hotel, the above conditions will also apply and will deduct the value of the gift voucher from the amount provided.

3. Time of arrival

Rooms are available and guaranteed from 3:00 pm.
All reservations are held until 6:00 pm. Thank you for informing us in case of late arrival.

4. Start

Please vacate your room by 12:00 noon at the latest.
For any late check-out until 3:00 pm, a supplement of 45 euros will be charged.
After 3:00 pm, a supplement equal to 50% of the posted room rate will be charged.
After 6:00 pm a supplement equal to 100% of the posted room rate will be charged.

5. Restaurant

It is recommended to plan your table at the " Bélouga ". We cannot guarantee the availability of this service, during your stay, without prior reservation.
This provision is also valid in the case of deposit payments.

6. Half-board and board

Our half-board and board rates are inseparable packages (Half-board: night, buffet breakfast, lunch or dinner).
Any half-board booked, even if not consumed, will be invoiced.

7. Spa treatments CODAGE

For all information or reservation requests, you can contact the Spa at 02.96.49.89.10 or by email at spa@lagapa.com (prior reservation is required).

Any treatment cancelled between 24 and 12 hours before the scheduled appointment will be charged 50% of its value

Any treatment cancelled less than 12 hours before the scheduled appointment will be charged 75% of its value.

Any delay not reported may result in the cancellation of the treatment and will be charged 100% of its value.

8. Animals

No pets, even small ones, are allowed in our establishment.

9. Tobacco

Our establishment is entirely non-smoking. It is forbidden to smoke in all our rooms (windows open or closed). Any room judged unfit for rental due to the smell of tobacco will result in a fixed charge of 120€ for cleaning the carpets, curtains, bedspread and pillows.

10. Parking

We have a free, secure and covered parking.

* Applicable for all reservations, except for seminars

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General sales conditions "Non refundable" 2023*

1. Confirmation of stay & cancellation or no-show at the hotel

For all reservations, a credit card number is required as a guarantee.
Prepayment 100% of the total amount of the stay, non modifiable, non refundable, non cancellable.

2. Time of arrival

Rooms are available and guaranteed from 3:00 pm.

3. Start

4. Restaurant

It is recommended to plan your table at the " Bélouga ". We cannot guarantee the availability of this service, during your stay, without prior reservation. This provision is also valid in the case of deposit payments.

5. Half-board and board